Blackberry: A Failure to Innovate & Accept a Shift to New Technologies
During my Master of Business Administration (MBA) program, one of
our capstone classes involved participating in an online program-wide, ten-week
business simulation. This simulation
involved simulating many facets of running a technology business and making strategic decisions based on competing priorities and available
cash flow. Going into the last week of
the class, a classmate and I were neck-and-neck to win the simulation and the
program’s bragging rights. I lost to
this classmate in the last week due to a decision made in week four due to a
capital allocation decision to invest in plant production capacity to capture
current market share rather than investing in new technology development. It’s a lesson I learned the hard way in graduate
school, and some companies have learned through business failures.
There are many examples of
businesses that have failed to adapt to new and changing technologies. One example of a company that failed to adapt
to new technologies is the former cell phone manufacturer, Blackberry (Mol,
2020; Seth, 2020). At one time, Blackberry was a darling of Wall
Street as it held the largest market share of the U.S. smartphone market at
37.3%, with more than 41 million subscribers (Seth,
2020). Like
my business simulation in graduate school, Blackberry’s leaders ignored market
trends and failed to invest in new and changing technologies, specifically
touch screen technologies and apps (Mol,
2020; Seth, 2020). As a result, Blackberry was caught behind the
new technology curve, lost market share to Apple and Android, and was
ultimately unable to recover (Mol,
2020; Seth, 2020). Failures such as this are important and
relevant, reminders that failures to innovate despite changing technological
forces, even in seemingly stagnant industries, can lead to an organization’s
demise.
The innovative idea of utilizing nano-robots to perform surgical
repairs for significant injuries such as tri-mal fractures will be affected by
numerous forces. These include such
technological forces as several market entrants, changing software, and
artificial intelligence approaches.
These forces will also have legal forces such as the required animal and
human testing and, ultimately, FDA approvals.
Rapid changes or movements in these forces can quickly impact the
feasibility of this type of innovation.
References
Mol, S.
(2020). 6 Major companies that failed to
innovate in time. Ground Control. Retrieved 10/8/2022 from https://togroundcontrol.com/blog/6-major-companies-that-failed-to-innovate-in-time/
Seth,
S. (2020). Blackberry: A story of constant success and failure.
Investopedia. Retrieved 10/8/2022 from https://www.investopedia.com/articles/investing/062315/blackberry-story-constant-success-failure.asp

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